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wongshuyi

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Customer Service

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Travel Centre Consultant ‚Ä" Mandarin & Cantonese

Responsibilities:

  • To handle all inbound calls and emails pertaining to hotel reservation and travel product information and other enquiries.
  • To provide information related to travel and tours for customers' convenient traveling.
  • To contact to hotels and airlines pertaining to hotel and flight reservation.
  • To contact to customers and airlines regarding to airline flight schedule changes and flight ticket issues

Requirements:

  • Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.
  • Candidate with Diploma level qualification in other fields of study are also encouraged to apply
  • Required language(s): Cantonese (fluent spoken English will be an added advantage).
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
  • Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply ‚Ä" Full Training Provided
  • Applicant must be willing to work in Ara Damansara.
  • Applicant must be willing to work from 7am to 4pm, 10am to 7pm & 1pm to 10pm.
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch and 30 minutes for rest/ break time.
  • Age: 19 to 35 years

Salary & Benefit:

  • Basic Salary: MYR 2,500
  • Can earn an average commission up to MYR 500 per month + over time.
  • 5 working days in a week
  • Expedia travel benefits (staff discount)
  • Commission/ Incentives: can earn unlimited per month.
  • Rest & relax area (pool & foosball table, etc)
  • Gym and shower facilities.
  • KL City tour for new hires
  • Quarterly staff recognition and appreciation

2 replies - Posted 1 month ago

May

i want

Proud . Reply . 10 month ago

May

i want

Proud . Reply . 10 month ago